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Published: 2025-09-18
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DOI: https://doi.org/10.52163/yhc.v66iCD14.3076
Issue
Vol. 66 No. CĐ14-NCKH Bệnh viện Giao thông vận tải
Section
Articles
How to Cite
Anh, B. S. T., Huyền, T. P., & Nhu, Đặng Đức. (2025). 23. PATIENT SATISFACTION AND ASSOCIATED FACTORS IN POSTOPERATIVE CARE AMONG INPATIENTS AT TRANSPORT HOSPITAL IN 2024. Vietnam Journal of Community Medicine, 66(CĐ14-NCKH Bệnh viện Giao thông vận tải). https://doi.org/10.52163/yhc.v66iCD14.3076

23. PATIENT SATISFACTION AND ASSOCIATED FACTORS IN POSTOPERATIVE CARE AMONG INPATIENTS AT TRANSPORT HOSPITAL IN 2024

Bui Sy Tuan Anh1, Tran Phuong Huyen2, Dang Duc Nhu2
1 Transport Hospital
2 University of Medicine and Pharmacy – Vietnam National University, Hanoi

Main Article Content

Abstract

Objective: To assess patient satisfaction with postoperative care and analyze associated factors among inpatients at Transport Hospital in 2024.


Methods: A cross-sectional descriptive study was conducted on 210 postoperative inpatients at Transport Hospital between January and December 2024. Data were collected using a standardized patient satisfaction questionnaire and analyzed with SPSS, applying descriptive statistics and Chi-square tests to identify significant associations.


Results: Overall satisfaction rate was 86.7%. Significant factors associated with satisfaction included length of hospital stay (p<0.05), nutritional and baseline health status (p<0.05), and patient–healthcare staff interaction (p<0.01). Patients with shorter hospital stays and better health conditions reported higher satisfaction levels.


Conclusion: Patient satisfaction with postoperative care at Transport Hospital was relatively high. However, aspects such as communication and hospital facilities still require improvement. The findings provide essential evidence for developing strategies to enhance the quality of comprehensive patient care.

Article Details

References

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